Convention Store FAQ's
Q. Will there be an online store at the 2020 Vision Plexus Virtual Convention?
A. Yes, there will be an online store. Only registered ambassadors will have access to the online convention store during store hours.
Q. What are the online store hours?
A. Friday June 19th at 11 am PST through Sunday June 21st at 11:59 pm PST.
Q. How do I access the online store?
A. You must be registered for Virtual Convention to receive the URL link to access the online store. The link for the online store will be active during store hours only.
Q. Can I purchase exclusive on-line Convention items once Convention is over?
A. Inventory is limited! Once exclusive Convention swag is gone, it's gone. Shop early so you don't miss out!
Q. I won a Store Voucher(s) as part of my earnings for the Virtual Convention Contest and did not redeem the full amount. When does it expire?
A. Gift Cards that have been awarded during the Convention contest will only be valid during the online store hours on Friday June 19 - Sunday June 21. Please refer to your Congratulatory Email for additional details.
Q. Can I purchase a Gift Card from the online store?
A. Yes, they are available starting at $10.00 increments.
Q. I purchased a gift card from the online store. When does it expire?
A. Gift cards expire 12 months after purchase. Gift cards are delivered by email and contain instructions to redeem them at checkout
Q. What payment methods can I use?
A. All major credit cards, PayPal, Apple Pay, Diners Club, Google Pay and Shop Pay accepted.
Q. Can you ship to a PO Box?
A. Yes, we are able to ship to US PO boxes.
Q. What Countries do you ship to?
A. At this time, we are able to ship to address available in the USA, Canada, Australia and New Zealand.
Q. What Countries are available to access the online store for purchasing merchandise?
A. USA, Canada, Australia and New Zealand. Unfortunately, at this time we are unable to ship to Mexico as there are restrictions of shipping US merchandise into country due to customs regulations.